Q1: What's your main products?
Answer: Micro Brushless dc motor, precision gearbox, micro transmission of system etc.
Q2.I can't find suitable motor on your website,Can you make the dc motor with custom specifications?
YES. We have design and development team, also a great term of engineers, each of them have many work years experience,motor's parameter can be customized. We can modify the motor's working voltage,rated speed, torque etc, and motor's shaft dimension can be modified too. We are pleased to make those modification, the more details you provide, the more fluent our cooperation will be..
Q3.Do you provide the samples?
YES. Our company can provide the samples to you, and the delivery time is about 5-15days according to the specification of gearbox you need.
Q4.What is your MOQ?
Our MOQ is 2000pcs. But at the beginning of our business, we accept small order.
Q5. Do you have the item in stock?
I am sorry we donot have the item in stock, all motors are made according to the customers' requirements, so it is difficult for us to make in stocks.
Q6: How is your Quality Control ?
A: We have professional checking staff on every production line process. After finishing the whole motor, we have the entire quality machine to test the motor. Such as Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine, and Noise tester etc.
Q7. Do you provide technology support?
YES. Our company have design and development team, we can provide technology support if you need.
Q8. What is your terms of Payments ?
A: 1. PayPal for samples. We prefer PayPal for a small amount of money..
2. T/T: 50% deposit first, and 50% balance before the delivery. we will show you the photos or videos of the products and the packings before you pay the balance.
3. Western Union, Money Gram, Visa, Master card accepted. Other payment methods are also available, please contact us before payment.
Q9.How to ship to us?
1. DHL, UPS, FedEx, TNT, EMS, Sea are available. The other shipping ways are also available, please contact us if you need ship by the other shipping way.
2. For samples and packages less than 100kg, we usually suggest express shipping; For heavy packages, we usually suggest air shipping or sea shipping. But it all depends on our customers' needs.
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